Implementation & Business Process Project Manager
Are you an organized and solution-driven professional? Do you have a thorough and advanced knowledge of customs and operational processes? At Gaston Schul, we are looking for an Implementation & Business Process Project Manager to support our teams and customers in improving and implementing efficient operations.
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Netherlands,
Venlo
Sales & Business Development
Full-time
The role
As an Implementation & Business Process Project Manager, you will ensure smooth customer onboarding and efficient operations. You will manage projects, implement new processes, and maintain internal procedures. Collaboration with teams and support on customs matters are key parts of your role. This position offers a chance to make a real impact in a dynamic environment!
Key Responsibilities
- Implement and onboard new customers at an operational level.
- Collaborate with business consultants to drive digitalisation and operational efficiency.
- Set up and maintain standard operational procedures.
- Train customer teams on new processes and hand over implemented customers to (Key) Account Management.
- Support customer teams in complex customs matters, including declarations and regulatory communications.
- Monitor and improve operational procedures in collaboration with consultants and team managers.
- Initiate and lead specific projects, defining scope, objectives, and delivering results on time and within budget.
- Act as the liaison between customer teams and advisors, ensuring seamless communication.
What we offer
At Gaston Schul, the well-being of our colleagues is paramount. A good work-life balance is important, and there are opportunities for further development. Additionally, you will receive:
- A competitive salary commensurate with your knowledge and experience.
- 30 vacation days and a year-end bonus.
- A smartphone and laptop.
- A friendly, hard-working team that values progress and innovation.
What do you bring
- Advanced knowledge of customs legislation and procedures.
- Experience with operational processes and customer support.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong communication and problem-solving skills.
- Ability to plan and deliver on time.
Who are we?
Gaston Schul is one of the largest independent full-service customs service providers. Customers trust us to be their impartial guide in the world of customs & trade and make the complicated, uncomplicated for over 180 years and counting. We operate throughout Western Europe and are closely connected in a pan-European network. With Gaston Schul you’ll experience the power of legacy, neutrality, and innovation. Specialising solely in Customs and Trade, we build enduring partnerships with the B2B market through tailored solutions, unmatched expertise, and unwavering commitment - with a tradition rooted in customer-centricity. At the same time we have a culture based that fits family business, with a results- and people-oriented culture. We encourage and facilitate our employees to develop themselves and to continue their education.
Contact
Are you interested in the position of Implementation & Business Process Project Manager? Apply now by sending your resume to careers.nl@gaston-schul.com or filling out the form on the right.